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Privacy Notice

Last Updated and Effective Date: July 16, 2025

 

 

This Privacy Notice (“Notice”) describes how Acorn Title, LLC (“Acorn Title,” “we,” “us,” or “our”) collects, uses, stores, shares, or discloses your personal information when:

(1) you access or use our website at www.acorn-title.com (“Site”);

(2) you engage our services including title insurance, escrow services, notary services, or other real estate-related transactions (“Services”);

(3) you communicate with us through phone, email, SMS, or in person (“Communications”);

(4) we obtain your information from third parties, such as real estate professionals, lenders, service providers, or public records (“Third Parties”); and

(5) you interact with us in a business-to-business (B2B) context.

 

Personal information may include any information that identifies, relates to, describes, or is capable of being associated with you. This Notice does not apply to publicly available data, aggregated information that does not identify individuals, or employment-related data (e.g., job applications).

 

Notice of Collection

What Type of Information Do We Collect About You?

Depending on how you interact with our Site or Services, we may collect:

 

  • Direct identifiers – Name, email, phone number, address, date of birth, driver’s license or ID number, social security number, and similar identifiers.

  • Property and transaction information – Property addresses, sales prices, title documents, and transaction history.

  • Financial data – Bank account, wire transfer, or payment information used during closings.

  • Communication records – Emails, phone call logs, and text message data.

  • Device and technical data – IP address, browser type, and site usage information.

  • Geolocation – Such as ZIP code or address tied to your transaction.

 

How Do We Collect Your Information?

We collect personal information in the following ways:

 

1. Directly from you

  • When you fill out forms or submit title orders

  • When you contact us by phone, email, or SMS

  • When you complete a closing with us

  • When you sign up for a training, workshop, or newsletter

2. Automatically through the Site

  • When you browse our Site, we collect cookies and device metadata for functionality and analytics

3. From Third Parties

  • From real estate professionals, lenders, title plants, underwriters, and government agencies

  • From vendors and service providers that support our operations (e.g.,, payment processors)

 

How Do We Use Your Information?

We use personal information to:

  • Provide our Services to buyers, sellers, agents, and lenders

  • Complete title searches, issue insurance, and manage closings

  • Contact you with updates or respond to requests

  • Maintain records of completed transactions

  • Comply with legal, regulatory, and compliance requirements

  • Prevent fraud, errors, or unauthorized access

  • Provide customer service, support, and troubleshooting

  • Send reminders, confirmations, or marketing communications (if opted in)

  • Analyze site usage and improve our digital tools

Note: We do not sell your personal information or use it for third-party advertising purposes.


SMS Text Messaging

By submitting your phone number, you agree to receive SMS communications from Acorn Title, LLC regarding your transactions or services. Message and data rates may apply. You may opt out at any time by texting STOP or cancel. For help or assistance, text HELP or contact us at (210) 465-3033 or info@acorn-title.com. We do not share phone numbers or SMS data with third parties for marketing purposes. Message frequency varies based on your transactions, but you may receive several messages per transaction or as needed for service updates. Message types may include, standard notifications, Delivery status updates, Conversational Support, Confirmations, and marketing communications.


How Do We Disclose Your Personal Information?

We may disclose your information as follows:

To service providers for closing coordination, title research, and payment processing

  • To underwriters for title policy issuance

  • To real estate agents or lenders involved in your transaction

  • To government agencies to comply with legal reporting or regulatory obligations

  • To protect our rights or as required by law in response to court orders, subpoenas, or legal processes

  • As part of a business transaction, such as a merger, acquisition, or asset sale

We do not transfer or disclose consumer data to any external organizations under any circumstances, even with your consent.


Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and monitor performance. You may manage cookie preferences through your browser settings. We may use services like Google Analytics to collect non-identifying usage data.

For more information on cookies and how to control them, visit:


Your Privacy Choices

You may:

  • Request access to your personal data

  • Request corrections or updates to inaccurate information

  • Opt out of SMS or email marketing

  • Disable cookies (via browser settings)

  • Contact us with any questions or concerns about your data


We will not discriminate against you for exercising these rights.
If you have any questions or concerns about this privacy policy or your data, please contact us at info@acorn-title.com or 210-465-3033.

 



How We Protect Your Information
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. These include secure servers, encryption protocols, and limited access to sensitive information. We have strict internal policies and controls to ensure that your data is not shared with any external parties except as strictly required by law.


How Long We Keep Your Information

We retain personal information only as long as needed to fulfill the purposes described in this Notice, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we securely dispose of it.  


Links to Third-Party Sites

Our Site may include links to external websites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before sharing any personal information.


“Do Not Track” and Opt-Out Signals

At this time, our Site does not respond to browser “Do Not Track” signals. However, we respect opt-out preference signals required by applicable laws and honor valid opt-out requests regarding data use.
 

 

Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at info@acorn-title.com or 210-465-3033. Text Help for assistance.

 

Acorn Title, LLC

📍 16414 San Pedro Ave, Suite 303, San Antonio, TX 78232

📞 (210) 465-3033

📧 info@acorn-title.com

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